Email Delivery Issues: SPF and DKIM Configuration
Non remis : Votre candidature Échec de la remise pour ces destinataires ou groupes :
[email protected]
Votre message n'a pas été remis en raison d'un problème d'autorisation ou de sécurité. Il a pu être rejeté par un modérateur, l'adresse n'accepte peut-être de courrier que provenant de certains expéditeurs, ou une autre restriction peut empêcher sa remise.
L'organisation suivante a refusé votre message : smtpz4.laposte.net.
Informations de diagnostic pour les administrateurs : Serveur de génération :
web1.intuitionsoftware.typhon.net [email protected] smtpz4.laposte.net
Remote Server returned '554 5.7.1 smtpz4.laposte.net #5.7.1 smtp; 550 5.7.1 SPF permanent error, veuillez verifier votre entree SPF.
Please verify your SPF record.
You want JobAffinity to manage email sending
By default, emails are sent from our servers using sender addresses from your domain. It is therefore necessary for JobAffinity's servers to be authorized to send emails on behalf of your domain. This is done via an SPF-type DNS RECORD.
Please ask your IT Department to add the following SPF configuration to your domain's DNS rules (not your mail server):
include:spf.jobaffinity.fr
The DNS entry should look, at a minimum, like this:
v=spf1 a include:spf.jobaffinity.fr ~all
Useful Resources for SPF Configuration:
SPF Lookup Tool: https://easydmarc.com/tools/spf-lookup
SPF and MX Check: https://toolbox.googleapps.com/apps/checkmx/
SPF Syntax Documentation: http://www.open-spf.org/SPF_Record_Syntax/#include
Recommendations
We recommend using a dedicated subdomain, for example: [email protected]. This bypasses SPF "lookup" limitations and secures your main domain in case of an issue.
If you choose this option, remember to:
Update your email addresses (users and organizations) in JobAffinity (JobAffinity Administrator).
Add aliases to redirect messages to users' inboxes (IT Department).
Authorize user accounts to send messages from the new addresses (IT Department).
Enable DKIM Signature
DKIM is another DNS RECORD to implement to improve your email reception (sometimes mandatory depending on your IT Department's domain configuration).
Setting up DKIM requires the generation of a dedicated signature key. Contact our customer service ([email protected]) so they can provide you with this signature key.